Terms & Conditions

We have kept our terms and conditions fair and reasonable, there are no hidden extras to worry about. By sticking to our standard T&C’s we are able to deliver the level of service input that your project requires.

  • 1. We provide general pre-project advice and shall provide a written fixed fee quotation without charge;
  • 2. There shall be no up-front fees to pay before site visit;
  • 3. We shall arrange for your site survey to be undertaken if we are in agreement that you will be very likely to use our service;
  • 4. The site survey will be undertaken to assess the feasibility of your requirements, there shall be no obligation to instruct us to proceed with your project and there shall be no fees to pay if you decide not to proceed;
  • 5. If you decide to proceed with our service you shall be required to sign our instruction to proceed form, this will enable us to undertake the measured survey that will be required to produce your existing drawings. Your instruction to proceed can be cancelled following the site survey but there shall be a cancellation fee of £295.00 + VAT if you choose to do so;
  • 6. We shall produce the necessary as Existing Floor Plans and Elevations for your project and deliver them to you via email in PDF format - usually within 7-10 working days of the site visit;
  • 7. We shall issue the first invoice with the Existing drawings. The first invoice should be paid within 7 days of its issue;
  • 8. Each project shall have a 28 days unlimited development time opportunity. The 28 days shall begin on the date of issue of the first invoice;
  • 9. There shall be no limit to the number of reasonable and progressive changes made to your project during the 28 days of development time. If your project requires more than 28 days of development time, there shall be a reasonable fee to extend your time slot;
  • 10. When you are in agreement that the scheme is complete we shall finalise the planning drawings and prepare and submit your planning application. We shall deal with the planning department on your behalf. Fees for any planning application are not included in our package and you will be provided with instructions on how to make payment;
  • 11. Fees for the upgrade of the planning drawings to your building regulations package will be required to be paid upon your instruction to proceed;
  • 12. It shall take approximately 15 working days to produce your building regulations package;
  • 13. Structural design work is not included within our packages. Once the building regulations package has been produced we shall request a competitive quotation for the work that your project will require. You are not obliged to use the structural engineer that we recommend;
  • 14. We shall prepare and submit your building regulations package for approval. We shall deal directly with building control on your behalf to ensure compliance. Fees for building control plan checks and site visits are not included within our packages; and
  • 15. Once approved, we shall print and issue 2No full paper copies of your planning and building regulations packages through the post. Additional paper copies of the documents produced shall incur a £15.00 + VAT admin charge per full set.
  • 16. Fees for Planning Applications, Building Control Applications, Structural Calculations and Specialist Surveys or Reports are not included within our Fees table and shall be paid directly to the 3rd party by the customer; Unless Otherwise Agreed.